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Mon–Fri · 9am–6pm ESTOmnix Flagship Store120 Innovation Ave, Downtown, NY
Directions Visit us
120 Innovation AveDowntown, NY 10013
Support hours
Mon – Thu9am – 6pm
Friday9am – 5pm
Saturday10am – 4pm
SundayClosed
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Frequently asked questions
Quick answers to the things customers ask most.
Standard delivery takes 5–7 business days, while Express arrives in 2 days. Shipping rates are calculated at checkout based on your address, and you can track every order from your account.
You can return any unused item within 30 days for a full refund. We cover the return shipping — just start a return from your order history and we'll email you a prepaid label.
Every Omnix product includes a 2-year manufacturer warranty covering defects.
Orders can be changed or cancelled within 1 hour of placing them, before they enter fulfilment. Contact us right away with your order number and we'll do our best to help.
Yes — we ship to over 60 countries. International shipping rates and delivery times are calculated at checkout based on your destination.
